Delivery
Whilst every effort will be made by us to deliver to you within the quoted period, we cannot be held responsible for any losses incurred due to late delivery
UK Addresses
We use the Royal Mail Special delivery service for all our parcels to any UK address. This service requires a signature, we cannot send to PO Box addresses. We endeavour to send out all orders received by 4pm on the same day.
We charge £7.50 per parcel for postage and packing. Please ensure that your address and in particular your post-code are correct.
Republic of Ireland
We charge £10 per parcel, please allow 2-4 working days for delivery. Please note that you may be liable to custom duties and taxes on your parcel on receipt.
Europe
Within Europe we charge £10 per parcel, please allow up to 6 working days for delivery.Please allow up to 10 days for delivery. Please note that you may be liable to custom duties and taxes on your parcel on receipt.
Other Countries
We charge £20 per parcel on all parcels sent outside Europe. Parcels are sent by Royal Mail, please allow up to 14 days for delivery. Please note that you may be liable to custom duties and taxes on your parcel on receipt.
Returns Policy
We hope that you will be delighted with your order, but in the event that you are not, you must return the item to us within 7 days. The garment must be in perfect condition and all tags and labels must be attached.
Please send the return by recorded delivery with the appropriate insurance and retain the proof of postage in case of non-delivery.
Refund
If you require a refund this will be via the original payment method and will be made within 7 days of receipt of the parcel.
Exchange
Please advise us of your new requirements as soon as you can, by e-mail contact@bridgefashion.com or telephone 0121 704 1434 so we can reserve items for you awaiting the return parcel. We will then dispatch on receipt. Postage will be applied.
Nb. Our exchange/returns policy does not affect your statutary rights.
